FAQ
Frequently Asked Questions
Everything you need to know before getting started.
How is LotPulse so much cheaper than other DMS platforms?▾
Simple: we cut out the middleman. Traditional DMS companies employ large sales teams of dealer reps who visit your lot, upsell features, and lock you into contracts. All of that overhead gets baked into your monthly bill. LotPulse is 100% self-serve and cloud-based — you sign up, set up, and start selling without ever talking to a sales rep. We pass every dollar of those savings directly to you.
Can I migrate my data from my current DMS?▾
Yes. You can import vehicles and customers from a CSV file. Most systems can export one.
Is LotPulse suitable for Buy Here Pay Here dealerships?▾
LotPulse was built with BHPH in mind from day one. The Max plan includes BHPH autopay and collections, automatic payment texts, GPS, and portfolio reports. It’s not an add-on — it’s built into the core platform.
Do I need to sign a contract?▾
No contracts, ever. LotPulse is month-to-month billing. You can upgrade, downgrade, or cancel at any time from your account settings. We believe if you need a contract to keep customers, your product isn’t good enough.
What are Pulse Sites?▾
Pulse Sites are professional dealer websites generated automatically from your LotPulse inventory. Choose from beautiful, mobile-responsive templates, connect your own domain, and your website stays perfectly synced with your lot — new vehicles appear instantly, sold vehicles disappear automatically. Leads from your site flow directly into your Pulse CRM.
Is my dealership data safe?▾
Security is foundational to LotPulse. Your data is encrypted at rest and in transit, stored in SOC 2 compliant infrastructure, with role-based access controls and automated backups. Each dealership’s data is completely isolated in our multi-tenant architecture — no other dealer can ever access your information.
Can I cancel anytime?▾
Absolutely. There are no contracts. You can cancel any time. If a paid trial ends without a card, your account moves to the Free plan and nothing is deleted.